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Frequently Asked Questions

HOW DO SHIP?

Any way you prefer.  Just tell us whether you want UPS, FEDEX, USPS and we'll pack and send.  Trust us to find the best option based on your instructions. We'll bill you as soon as things are packed.

What is your return policy?

In-store purchases may be returned within 5 days for store credit.  For merchandise ordered online,  please email for an RA describing your issue. item description and invoice #.   All requests and returns must be made within 3 days of receipt.  You are responsible for return shipping fees.  All returned merchandise must be in original condition with all tags attached.  Refunds will be issued within 10 days of receipt in the same manner as the purchase.

What are the payment options?

We're just getting started online,  so please be patient.   Let us know what you want and we'll shoot out an invoice.  Soon, we'll be are happy to accept all major credit cards online.  Personal checks & venmo are welcomed in the boutique and at popups.  If we're putting together a collection,  we'll be happy to email an invoice.

Do you sell gift cards?

Of course!  Just call or email and we'll send it to that special person.

FAQ: FAQ

Austen | STYLING

(970) 926-4663

105 Edwards Village Blvd D104 x409

 Edwards, CO 81632, USA

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